Our Story

Serving Kissimmee Since 1998

RepairTech Automotive has served Kissimmee since 1998. Under veteran ownership today, we run on integrity, discipline, and an unwavering commitment to doing things the right way.

Our leadership saw an industry that too often put profits over people. Customers were overcharged for unnecessary repairs, left in the dark about what was happening to their vehicles, and treated like transactions instead of neighbors.

RepairTech was built to be different. For over 26 years, we have earned the trust of our community one honest repair at a time. Today, with 325+ five-star Google reviews, we are proud to be one of the most trusted auto repair shops in Central Florida.

  • Veteran-owned — structured, evidence-first diagnostic process
  • Serving Kissimmee, Orlando, and Central Florida since 1998
  • Family-run business that treats every customer like a neighbor
  • Transparent pricing with no hidden fees or unnecessary upsells
RepairTech Automotive shop tools and diagnostic equipment in Kissimmee FL
Customer Journey

Screening, inspection, diagnosis — kept separate

Most shops blur these together. We do not. You always know what you are paying for and why the next step matters.

It starts with your customer concern. From there:

  1. No-Touch Assessment (complimentary, ~10 min) — professional triage, not diagnosis. No tools, no disassembly, no scan tool, no diagnostic conclusions. We look for an obvious failure and what level of service fits next.
  2. If something obvious shows up → we can move straight to a repair estimate.
  3. Digital Vehicle Inspection — DVI — comprehensive health assessment: maintenance and safety findings, DTC scan, 30+ photos and videos, overall vehicle health on your phone. Like an annual physical — we may flag a concern, but that is not the same as finding the underlying cause.
  4. Need diagnosis? We decide together. If yes → Diagnostic Evaluation (what failed?) at our shop diagnostic rate, then Root Cause Troubleshooting (why did it fail?) when engineering-level testing is required.
  5. Repair & Validation — work performed, operation verified, road test when needed, results documented.

A meaningful share of our diagnostic revenue comes from other dealers and repair facilities. That work is consulting-grade — you may repair elsewhere, but the findings and documentation stand on their own.

There is no such thing as a free diagnosis. A parts-store code scan is not diagnosis. The No-Touch Assessment and DVI are screening and health assessment; finding the cause is quoted professional labor before we proceed.

Service levels

What each stage is for — and what it is not.

Stage Purpose Charge
L0
No-Touch
Obvious visible failures; next stepComplimentary
L1
DVI
Full health assessment + documentationQuoted at check-in
L2
Diagnostic Evaluation
What failed — differential diagnosisDiagnostic rate
L3
Root Cause
Why it failed — engineering testsQuoted T&M or flat
L4
Repair
Corrective action + validationRepair estimate

Diagnostic Evaluation vs. Root Cause Troubleshooting

Most shops compress these into one step. We separate them so you know what you are paying for.

Diagnostic EvaluationRoot Cause Troubleshooting
What failedWhy it failed
Differential diagnosis from symptoms, codes, and testsEngineering-level testing and validation
Example: confirmed cylinder 2 misfireExample: injector #2 open winding — replace and verify

Before you leave — three questions we hear every week

Most walk-outs are not about price. They are about not knowing what we offer for free vs what is quoted labor. Ask us — we would rather explain it once than lose a good customer.

Is diagnosis free? No — a code scan at the parts store is not diagnosis either. We start with a complimentary No-Touch Assessment. If finding the cause takes professional labor, we quote Diagnostic Evaluation before any paid work. You approve from your phone; nothing proceeds without your OK.

What do I get at no charge? The No-Touch Assessment — triage to spot an obvious failure and pick the right next step. That is our answer to “can you take a quick look?”

How do you compare to the dealer? Bring the dealer estimate. On the same repair, with documented work and quality parts, we routinely beat dealer invoices — you are not paying for the lobby. Line-by-line quote before you approve.

Credentials

Certifications & Affiliations

We invest in the highest industry certifications and partnerships to ensure every repair meets the gold standard.

ASE Master Certified

Nationally recognized certification in all major automotive systems. The highest standard in the industry.

RepairPal Certified

Vetted for fair pricing, quality work, and customer satisfaction. Only top shops earn this certification.

BBB Accredited

Better Business Bureau accredited with a commitment to ethical business practices and customer trust.

AutoTechIQ Certified

Certified for transparent digital inspections and customer-first communication. See what we see.

ASE Master Technician
RepairPal Certified
NAPA AutoCare Center
BBB Accredited
CARFAX
Snap-On
IATN
Identifix
Transparency First

Digital Vehicle Inspections

Every vehicle that comes through our doors receives a comprehensive digital inspection. No more vague explanations or trusting someone's word about what is wrong.

Our technicians document every finding with high-resolution photos and video, then send the complete report directly to your phone. You see exactly what we see, so you can make informed decisions about your vehicle.

  • High-resolution photos of every finding
  • Video walkthroughs of complex issues
  • Color-coded condition reports sent to your phone
  • Approve or decline repairs right from the report
Digital Reports
Sent directly to your phone
26+
Years in Business
325+
5-Star Reviews
36mo
Repair Warranty
4.9
Google Rating
Ready to Get Started?

Experience the RepairTech Difference

Walk-ins welcome. Free shuttle service. Complimentary Wi-Fi and refreshments in our waiting area.